Contract and one-off cleaning, post-event deep cleans, washroom services, builders' cleans and reactive maintenance, delivered by a directly-managed, DBS-checked team, backed by public and employers' liability insurance and a single named point of contact.
DBS-checked staff · Public & employers' liability insurance · One named account contact · Certificates on request
A directly-managed cleaning and reactive maintenance operation covering scheduled contract cleaning, post-event and event turnaround cleans, washroom hygiene, builders' and sparkle cleans, and same-week reactive maintenance for commercial premises.
Hospitality venues, nightclubs and bars, hotels, offices, retail, community and events venues, developers and contractors handing over completed builds, anyone who needs a cleaner site tomorrow than they had today, without micromanaging the provider.
Ongoing weekly or nightly contracts, event turnarounds between doors-shut and doors-open, end-of-tenancy and end-of-build handovers, and short-notice reactive jobs, spills, deep cleans, biohazard, incident cleanup, and unplanned maintenance callouts.
Cleaning is judged on the day it goes wrong. Under-supervised or high-turnover cleaning teams miss the corners, skip the audit trail and leave you with tenant, guest or licensing complaints. A managed team with a named account lead, checklists and photographic sign-off is what actually keeps a site consistently presentable.
Washroom failures, sticky floors and overflowing bins do more to damage perceived venue quality than any other single factor. Complaints escalate to reviews faster than staff notice.
Food, beverage and hospitality environments have hygiene expectations that a cheap contract quietly fails to meet. Environmental Health don't warn you first.
Missing a doors-open deadline because a venue wasn't ready is a revenue event, not a housekeeping event. Turnaround cleans need the numbers and the plan to actually finish.
Builders' and end-of-tenancy cleans are where deposits, retention and sign-off get fought over. Photographic evidence and a documented checklist stop the dispute before it starts.
Emergency cleans and unplanned maintenance without a retained provider mean paying whoever answers first, usually at a premium and often to someone unvetted.
Many cleaning failures are supervision failures, no site walk, no checklist, no photos, no accountability. The fix isn't more staff, it's better management.
We walk the site, agree scope, frequency, access, keys, consumables and photographic sign-off standard, no assumptions.
You receive a costed cleaning specification with schedule, roles and consumable plan. What's included, what's not, and what it costs.
Named account lead, DBS-checked cleaners, uniformed and inducted to your site's access, safety and reporting rules.
Cleaning is delivered against the specification. Checklists completed, photographs taken, issues flagged same-day to your named contact.
Regular account reviews adjust frequency, scope and pricing as your site changes, so the contract stays proportionate to the work.
The same named team on your site week after week, the reason your standards actually hold.
You call one person and get an answer, not a chain of subcontractors passing the phone.
Checklists, photographs and issue logs mean you can prove the work happened, useful for landlords, franchisors, auditors and tenants.
Spills, incidents, deep cleans and emergency callouts covered without contract renegotiation.
Venues that already use us for security get a single provider, one invoice and one accountable operations lead.
Public liability, employers' liability and DBS-checked staff, Enhanced where the site requires it.
A single page can't replace a walk-around and a written proposal, but this is what the work looks like in practice, so you know what you're comparing.
Scheduled cleaning for offices, hospitality, retail, community and events venues, daily, nightly or weekly. Each contract is delivered to a written specification with a named account lead, uniformed cleaners and a documented audit trail. We deliberately keep account sizes small enough that your named contact actually visits your site.
Event turnarounds where the venue has to be doors-open by a fixed time, nightclubs, bars, hospitality suites, community halls, festival infrastructure. Turnarounds are planned by the clock, not by the checklist: numbers, sequencing and access are agreed in advance so doors open on time.
Regular washroom cleaning, consumables restocking (paper, soap, sanitiser), sanitary disposal and periodic deep cleans. The single area where poor cleaning most rapidly and visibly damages a venue's reputation.
End-of-build cleans for developers and contractors, dust removal, glass, floors, fittings and site handover to a documented, photographed standard. Delivered to the timeline the handover programme actually requires, not the one the cleaner would prefer.
Same-week reactive maintenance for commercial premises, small repairs, replacements, fittings and general reactive tasks. Incident cleans (spills, breakages, biohazard-adjacent scenarios) covered outside contract hours where required.
AV Group is a commercial operator, we do not run a domestic / household cleaning book. Our residential work is limited to commercial-adjacent properties: developer handovers, HMO turnarounds, tenanted commercial mixed-use, end-of-tenancy at the volume commercial landlords need.
Cleaning contracts are delivered from our Bristol HQ across Bristol, Bath, Chippenham and the wider South West and South Wales. Reactive and event turnaround cleans travel nationally where an existing client needs continuity.
It depends on site size, frequency, hours, consumables and specification. Every quote is a written cleaning specification with an itemised rate, not just a monthly headline, so you can see what's included and what's not. Send a floorplan and current arrangement and we'll come back within one working day.
For straightforward contracts we can typically mobilise within a week. Short-notice reactive and event turnaround work is often possible same-week; phones are answered 24/7, 365.
Yes. Every AV Group team member holds a DBS check, with Enhanced DBS where the site requires it (e.g. hotels with residential guests, sites with vulnerable adults or where a client contract requires it).
Yes, public liability and employers' liability. Certificates are available on request and are normally issued with the written specification.
Yes. One-off deep cleans, event turnarounds, builders' cleans, end-of-tenancy for commercial premises and reactive incident cleans, all with the same written scope and photographic sign-off as our contract work.
No. AV Group is a commercial-only operator. Our nearest residential work is developer handover and HMO turnaround, not domestic cleaning.
Yes. Multi-site cleaning is one of the reasons operators consolidate with us, one named account contact, one specification framework and one monthly invoice across the portfolio.
Yes, many venue clients bundle security, medical and cleaning for a single provider with one operations lead and one invoice. Especially useful for late-night hospitality and events.
Yes, soap, paper, sanitiser, sanitary disposal and cleaning consumables can be included in the contract with agreed restocking frequency, or supplied ad hoc if you prefer to hold your own stock.
Yes, small-scale reactive maintenance is available alongside cleaning contracts (fixings, replacements, general handyperson tasks). More complex works we scope and price on a job-by-job basis.
SIA-licensed door, event and site security, often bundled with cleaning for late-night venues.
FREC 4 and paramedic-level event medical, plus RRV for hire.
Bristol, Bath, Chippenham and the wider South West and South Wales, plus UK-wide reactive work.
Share the site, frequency and current arrangement and you'll get a written, costed cleaning specification, usually within one working day. Phones answered 24/7, 365.
