SIA-licensed door supervision team on duty at a Bristol nightclub entrance
Security ServicesBristol HQ · UK-wide24/7 · 365

SIA-Licensed Securityfor Venues, Events & Sitesin Bristol & Across the UK.

Door supervision, event security, mobile patrols, key holding and static site cover, delivered by a family-run team that trains its own supervisors, answers the phone at 3am, and turns up in numbers when the venue needs it.

SIA-licensed contractor · DBS-checked staff · Public & employers' liability held · Certificates on request

SIA
Licensed contractor
24/7
Phones answered · 365
25–30
Deployable per event
DBS
Enhanced where required
UK-wide
Bristol HQ, national reach
Overview

The service, without the fluff.

What it is

Fully SIA-licensed security manpower, door supervisors, event security, close-quarter stewards, mobile patrol officers, key holders and static guards, deployed as a managed team with a named supervisor and a written operational plan for every site.

Who it's for

Nightclubs, bars, hotels, festivals, conferences, private events, retail parks, construction sites, commercial estates and independent venues that need a professional presence, not just a body on a door.

When you need it

Ongoing weekly cover, one-off events, short-notice replacements when another provider has let you down, and holiday, void or handover periods where a site is exposed. We regularly mobilise inside 24 hours.

Why professional matters

Unlicensed or under-supervised security is a legal and reputational liability. A properly briefed, insured and radio-fit team de-escalates incidents before they become footage, protecting your licence, your staff and the guest experience you charge for.

What happens if you leave it

The cost of the wrong provider, or none at all.

Risk

Licence at risk

Poorly trained door staff, missed refusals or badly handled incidents put your premises licence, DPS and reputation with the local authority in play. One review committee is enough to change your trading hours.

Risk

Duty of care exposure

If a guest is injured on your premises and your security provider isn't SIA-licensed and insured, the liability lands on you. Employers' liability, public liability and clear reporting aren't optional, they are the paperwork that protects you.

Risk

Revenue leak

Slow searches, aggressive posture, phones out on the door, every one is a review, a returned guest lost, and a spend-per-head that quietly drops. Security is guest experience, not just risk mitigation.

Risk

Short-notice panic pricing

Calling round on a Friday afternoon means paying premium rates to whoever answers. A retained relationship, even at low volume, locks in price, staff continuity and a supervisor who already knows your site.

Risk

Coverage gaps at handover

Void periods, contractor handovers and out-of-hours callouts are where losses actually happen. Key holding and mobile patrols close the gap between your last member of staff leaving and the alarm receiving centre calling someone at 3am.

Risk

The wrong team for the room

Nighttime economy security is not the same as concierge, and neither is close-protection stewarding at a pride event. Deploying the wrong profile, too heavy, too casual, wrong gender mix, is a complaint waiting to happen.

Our process

A clear system, from first call to sign-off.

  1. Step 01

    Site & risk brief

    We take the venue, dates, capacity, licensing context and known risks. Where useful we walk the site with you.

  2. Step 02

    Written proposal

    You receive a costed operational plan: numbers, supervisor, roles, radio plan, ID checks and reporting flow, before you commit.

  3. Step 03

    Deploy & brief

    Team arrives early, in uniform, with SIA cards visible. Pre-shift briefing covers the site plan, refusal criteria and escalation.

  4. Step 04

    Manage the shift

    Named supervisor is your single point of contact. Incidents are logged in real time; venue management is kept informed throughout.

  5. Step 05

    Debrief & report

    Written post-shift report the next working day. Trends, incidents and recommendations, so next week's shift is smarter than this one's.

Benefits

What you actually get out of it.

Faster incident resolution

Trained door supervisors de-escalate verbally before restraint is on the table, reducing injury, complaint and CCTV requests.

Licence protection

Full SIA compliance, accurate ID checks and clean incident logs give you the paperwork you need when a licensing officer asks.

Better guest experience

Professional, guest-facing posture on the door lifts perceived venue quality, and repeat visit rate.

Cost control

Retained relationships lock in a rate, protect against last-minute surge pricing, and give you staff continuity across the season.

Insurance certainty

Public liability, employers' liability and a documented chain of accountability sit behind every deployed officer.

One point of contact

You brief one supervisor, not eight staff. That single line of accountability is what makes multi-team events actually work.

The detail

Methods, variations and how we deploy.

A single page can't replace a walk-around and a written proposal, but this is what the work looks like in practice, so you know what you're comparing.

Door supervision & nighttime economy (NTE)

Door supervision is our foundation, front door, cloakroom, smoking area, dispersal. Our supervisors run refusal logs, ID checks, capacity counts and vulnerability spotting to the standards licensing officers expect. We are the retained security team for Rush Nightclub in Bristol and regularly cover bars, late-night venues and members' clubs across the South West. Every deployed officer holds a current SIA Door Supervisor licence; DBS checks are held on file and Enhanced DBS is applied where the role requires it.

Event & festival security

Event security scales with the audience: perimeter, pit, backstage, cash, VIP and dispersal. We can deploy teams of 25–30 for larger events, with a named event controller and pre-agreed radio plan. We have delivered stewarding and security for community and cultural events including Bath Pride, where discretion, sensitivity and visible reassurance mattered as much as capability. Every event is preceded by a written risk-based proposal, and followed by a debrief report.

Mobile patrols, key holding & loss prevention

Mobile patrols cover multiple sites in a single tour, retail parks, commercial estates, void properties and construction compounds, with GPS-verified visits and written patrol logs. Key holding removes the risk of your staff being first-response at 3am: our officers hold your keys and codes securely, respond to alarm activations, and liaise with police or your ARC on your behalf. Loss prevention combines uniformed and discreet cover for retail environments where shrinkage is measurable and rising.

Hotel & concierge security

Hotel security is a hybrid role, guest-facing, front-of-house presentation blended with genuine security capability. Our concierge-trained officers cover lobby, floors and back-of-house, manage overnight incidents, escort intoxicated or vulnerable guests, and provide reassurance to solo travellers. Uniform, tone and posture are matched to the property's brand, we are as comfortable in a four-star lobby as we are on a nightclub door.

Static site security & construction

Static guarding for construction compounds, commercial premises and void sites, with gate control, delivery verification, ID checking, patrols on site, and daily occurrence logs. Where a site has ANPR, CCTV or access control, our officers integrate with the existing systems rather than duplicating them.

SIA licensing & refresher training

We run in-house SIA Door Supervisor training and refresher courses through our approved awarding body, Highfield. That means the people we deploy are trained to the standard we require, not the minimum the market will bear, and it gives working supervisors a clear route to keep their licences current.

Bristol, Bath, South West & nationwide

Our HQ is in Brislington, Bristol, and the bulk of our weekly work is across Bristol, Bath, Chippenham and the wider South West and South Wales. We travel nationally for the right event and regularly deploy to London, the Midlands and further afield where an existing client needs continuity of team.

FAQs

Answers to the questions we hear most.

How much does event or venue security cost?

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Pricing depends on hours, headcount, supervisor requirement, night vs day, and the risk profile of the event. Every quote is a written proposal with a costed operational plan, not a headline rate, so you know exactly what you're paying for. Ask for a proposal and we'll come back within one working day.

How quickly can you mobilise a team?

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For established clients, same-day cover is routinely achievable. For new clients we ask for as much notice as possible but regularly mobilise inside 24 hours, and we have taken over from other providers at short notice more than once. Phones are answered 24/7, 365.

Are all your security staff SIA licensed?

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Yes. Every deployed officer holds a current, verifiable SIA licence, Door Supervisor as standard, with additional endorsements such as CCTV where the role requires. Licences are checked against the SIA register before shift, not just at hire.

Are you insured?

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Yes. We hold public liability and employers' liability insurance as an SIA-approved contractor. Certificates are available on request and are normally issued with the written proposal.

Do your staff have DBS checks?

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Every AV Group team member holds a DBS check, with Enhanced DBS where the role requires it, for example, work involving vulnerable adults, hotels with residential guests, or events with under-18s.

Can you cover multiple sites on one contract?

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Yes. We run multi-site mobile patrol contracts across retail parks, commercial estates and hospitality groups, with a single point of contact for reporting and a single monthly invoice.

Can you provide security and medical cover together?

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Yes, many clients book integrated security + event medical for a single point of accountability on site. Our medics operate up to FREC 4 and paramedic level, and our Response Rescue Vehicle is available for hire.

Do you cover Bristol only, or nationwide?

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Our HQ is in Bristol and we cover Bristol, Bath and the wider South West and South Wales weekly. We travel nationally for events and take on ongoing work UK-wide where the fit is right.

What happens if we have an incident on site?

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The named supervisor takes control, follows the pre-agreed escalation, briefs venue management in real time and, where appropriate, liaises with police or the licensing authority. Every incident is logged and appears in the post-shift written report.

Do you offer SIA licensing or refresher training?

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Yes. We deliver SIA Door Supervisor courses and refreshers in-house through Highfield awarding body. Contact us for the next course dates.

Next step

Tell us the site. We'll come back with a plan.

Send us the venue, dates and risk brief and you'll have a written, costed proposal, usually within one working day. Phones answered 24/7, 365.

SIA-licensed contractor Phones answered 24/7, 365 Bristol HQ · UK-wide
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