Clinically-led event medical cover, first aiders, FREC 3 & 4 responders and paramedic-level staff, with a Response Rescue Vehicle available for hire and clinical governance through EM Response, The Health & Safety Academy and SBCS Healthcare.
FREC 4 · Paramedic-level · Medical malpractice & indemnity insurance · Response Rescue Vehicle for hire
A clinically-led event medical service scaled to your risk profile, from a first aid post at a small community event, through FREC 3 / FREC 4 response teams for festivals, up to paramedic-level cover for large audiences. Deployed standalone or bundled with our security operation for one point of accountability on site.
Festival and event organisers, venue operators, sports and community events, film and TV productions, corporate hospitality, private and members' events, anyone with a duty of care to a crowd and a licence, permit or client that expects properly qualified medical cover on site.
Whenever your event risk assessment requires medical cover, typically triggered by capacity, alcohol, physical activity, remote location, extended hours or the licensing authority's expectations. Book early for peak season; we accept short-notice work where capacity allows.
Under-qualified 'first aiders' at a large event are a duty-of-care failure waiting to be found. Properly qualified clinicians with a governance chain, insurance, PGDs where appropriate and interoperability with statutory ambulance services are what actually keeps guests safe, and protects the event holder legally.
If a guest deteriorates and your provider isn't clinically appropriate for the risk, the event holder, not the provider, carries the consequence. Insurance, licences and reputation all sit on that decision.
Local authorities and SAGs increasingly want to see qualified medical cover proportionate to the event profile. Under-provision is a common reason applications are challenged or conditions tightened.
Sending routine event injuries to 999 blocks community capacity, damages your relationship with the local ambulance trust, and slows care for the patient. Proper on-site cover keeps low-acuity incidents on site.
Poorly documented interventions and missing handover records are what turn a treatable incident into a claim. Clinical documentation matters as much as clinical skill.
One viral clip of a mishandled medical incident undoes a decade of brand-building. Guests judge your event on how the worst moment is handled.
Load-in, load-out, night watch and pre-open periods are commonly under-covered. Real risk doesn't respect the event schedule.
We take capacity, demographics, alcohol, activity, terrain, hours and any licensing conditions, and translate them into a medical resource plan.
You receive a costed plan: numbers, clinical grade, RRV requirement, treatment centre, PGDs, insurance and clinical governance chain.
Radio, welfare, security and stewards are pre-briefed with call signs and escalation. Where relevant we liaise with the local ambulance service and SAG.
Uniformed, kitted teams on radios. All patient contacts logged. Named clinical lead as your single point of contact throughout the event.
Written medical report the next working day, presentations, interventions, transfers and recommendations to sharpen next year's cover.
We scale to the risk rather than over-selling paramedic cover for events that don't need it, or under-selling first aid for events that clearly do.
Our RRV can be hired standalone or as part of the plan, giving mobile clinical capability across a large or dispersed site.
Bundled with security, your event runs on one radio channel, one supervisor and one number to call at 2am, not three.
By keeping low-acuity presentations on site, we protect community 999 capacity and your relationship with the local trust.
Medical malpractice / indemnity, clinical governance via consultation with EM Response, The Health & Safety Academy and SBCS Healthcare.
Patient report forms, incident logs and a post-event written report give you the paperwork a claims process (or a licensing officer) will ask for.
A single page can't replace a walk-around and a written proposal, but this is what the work looks like in practice, so you know what you're comparing.
We deploy a tiered clinical workforce: workplace First Aiders (First Aid at Work, Highfield-awarded) for low-risk cover; FREC 3 responders for higher-acuity event work; FREC 4 responders and paramedic-level staff for large audiences, mass-gathering events and higher-risk profiles. Scope of practice is matched to grade, with PGDs and clinical governance in place through our consulting partners where advanced interventions are indicated.
Our Response Rescue Vehicle is available for hire, as part of an integrated event plan or as a standalone asset. The RRV extends our clinical footprint across large or dispersed sites, provides a rapid-response capability to remote parts of a venue, and offers a treatment environment where a static first aid post isn't practical.
Festivals, outdoor events, live music, sporting events, community events, corporate hospitality, film and TV production. Each deployment is preceded by a written medical plan proportionate to risk, informed by the Purple Guide and event-industry good practice.
Weekly medical cover for venues where in-house first aid isn't proportionate, nightclubs, event spaces, members' clubs, temporary structures. Often deployed alongside our security operation.
We consult with EM Response, The Health & Safety Academy and SBCS Healthcare for clinical governance, PGDs, audit and clinical development. Our clinicians work to their registered scope of practice, and every deployment sits inside a documented governance chain, not just an insurance certificate.
We deliver First Aid at Work and emergency first aid training through Highfield awarding body, for businesses that need certified first aiders in the workplace, and for individuals building towards event medical or clinical careers.
HQ in Brislington, Bristol. The core of our medical work is across Bristol, Bath, the wider South West and South Wales, and we travel nationally for events, the RRV is fully mobile and we regularly deploy across the UK for the right brief.
Cost is driven by clinical grade, number of clinicians, hours on site, RRV requirement and travel. Every quote is a written medical plan with itemised resource, so you can see exactly what you're paying for and why. Ask for a proposal and we normally reply within one working day.
It depends on capacity, demographic, alcohol and activity profile, remoteness and licensing expectations. As a rule of thumb: small low-risk events may only require qualified first aiders; medium events typically require FREC 3 or FREC 4; large or higher-risk events need paramedic-level cover with an RRV or ambulance. We'll advise honestly, not up-sell.
Yes. We hold medical malpractice / indemnity insurance in addition to public and employers' liability. Certificates are available on request.
Yes. The RRV can be hired standalone, for example when you have existing on-site medical resource but need mobile clinical capability, or when another provider's plan needs supplementing.
For peak season we recommend booking early. Outside peak, short-notice work is often possible, phones are answered 24/7, 365, and we regularly accept mobilisations inside 24 hours when clinical capacity allows.
Yes. Where appropriate we brief the local ambulance service and Safety Advisory Group (SAG) in advance, agree escalation and handover protocols, and integrate with the local trust's expectations. Our aim is to keep low-acuity presentations on site and only escalate what genuinely needs 999.
Yes, this is one of the reasons clients come to us. A single provider means one operations lead, one radio net and one accountable team, which is materially safer at scale than stitching multiple contractors together.
Yes, Highfield-awarded First Aid at Work and emergency first aid courses, delivered in-house. Ideal for workplaces that need compliant first aid provision and for individuals moving into event medical careers.
We consult with EM Response, The Health & Safety Academy and SBCS Healthcare for clinical governance, PGDs and clinical audit. Clinicians work within their registered scope and documented protocols.
Yes. We're Bristol-based but the RRV and our clinical teams travel, across the South West and South Wales weekly, and nationally for the right event.
Share your event, capacity and risk brief and you'll get a written, costed medical plan, usually within one working day. Phones answered 24/7, 365.
