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SIA Licensing & Refresher TrainingBristol HQ · UK-wide24/7 · 365

SIA Door Supervisor& Refresher Trainingin Bristol.

Highfield-approved SIA licensing and top-up / refresher training for door supervisors and security officers, delivered in-house at our Bristol HQ by working operators, not classroom-only instructors, so you leave with a card and the standards to use it well.

Highfield-approved centre · In-house delivery · Bristol HQ · Small class sizes · Working-operator instructors

Highfield
Approved awarding body
SIA
Licence-linked qualifications
In-house
Delivered at our HQ
Small
Groups, real feedback
Bristol
Central & accessible
Overview

The service, without the fluff.

What it is

In-house SIA-linked training courses delivered through a Highfield-approved route: initial Door Supervisor licence-linked training, top-up / refresher training required at licence renewal, and continuing professional development for working security operators.

Who it's for

New entrants to the security industry, working door supervisors approaching licence renewal, in-house security teams wanting a consistent standard across their staff, and employers who want to build a pipeline of properly-trained people rather than fight for them on the open market.

When you need it

Scheduled courses run at our Bristol HQ throughout the year. Employer group bookings and in-house delivery to your team can be arranged for larger cohorts.

Why professional matters

The card is the licence to work, the training is what makes the officer employable. Passing a course does not, on its own, make somebody a good door supervisor. We teach the standards we actually deploy against, so what you learn in the room is what you'll be judged on in front of a venue.

What happens if you leave it

The cost of the wrong provider, or none at all.

Risk

Card, no competence

Some training routes drill exam questions and issue the paper. On a live door that's the fastest way to a bad incident, a bad review and a licence review committee.

Risk

Refresher gap at renewal

Missing your top-up training means the SIA won't renew, and unlicensed working is a criminal offence. Late scrambling for a course loses shifts and income.

Risk

Inconsistent standards across a team

In-house teams trained by different providers apply different standards on the same door. A consistent, in-house delivery route fixes that.

Risk

No pipeline for employers

Fighting for licensed staff on the open market is expensive and unreliable. Training your own pipeline is slower, but produces the loyal, standards-aligned team you actually want.

Risk

Poor de-escalation, avoidable injury

Door supervision is 90% talking and 10% physical intervention. Instructors who don't work live doors teach the wrong ratio, and their students end up in avoidable altercations.

Risk

Training that doesn't match the venue

Nighttime economy, event security, corporate cover and hotel work all look different on the ground. Generic training glosses that; ours teaches the differences.

Our process

A clear system, from first call to sign-off.

  1. Step 01

    Enquiry & eligibility

    We check the course you need (initial vs top-up), your existing qualifications and ID requirements before you book, no wasted trips.

  2. Step 02

    Book a place

    Choose a scheduled cohort or arrange an employer group booking. Payment, joining instructions and pre-course reading are issued once confirmed.

  3. Step 03

    Delivery at our Bristol HQ

    Course is delivered in small groups at our Bristol HQ by working-operator instructors, theory, scenario, assessment and feedback.

  4. Step 04

    Assessment & certification

    You complete the Highfield-approved assessment. Successful learners are issued their qualification and supported through the SIA application.

  5. Step 05

    Post-course support

    Where you're job-hunting, we're happy to have the CV conversation. We hire from our own training cohorts regularly.

Benefits

What you actually get out of it.

Highfield-approved route

A recognised awarding-body route the SIA accepts for licensing and renewal.

Working-operator instructors

Instructors who work live doors and events, not classroom-only trainers.

Small class sizes

Real scenario work and real feedback, not sixty people watching a slide deck.

Consistent employer standards

In-house courses for your team standardise how everyone on your door thinks and speaks.

Central Bristol location

Delivered at our Bristol HQ, accessible for the South West, South Wales and the wider region.

Pipeline into real work

We hire from our own cohorts, and we're happy to signpost graduates towards other reputable Bristol employers.

The detail

Methods, variations and how we deploy.

A single page can't replace a walk-around and a written proposal, but this is what the work looks like in practice, so you know what you're comparing.

Highfield-approved delivery route

Our SIA-linked training is delivered through a Highfield awarding-body route, a recognised, audited framework that the SIA accepts for both initial licensing and renewal top-up. That approval matters: it protects the value of the qualification you walk away with and gives employers confidence in the standard behind it.

Initial Door Supervisor licence-linked training

For new entrants, we deliver the licence-linked training that underpins the SIA Door Supervisor application. Content covers legislation, conflict management, physical intervention, communication, ID checks, refusal, safeguarding, drugs and weapons awareness, plus first-aid content required for the award. We teach against the standards we deploy against on live doors, not against a hypothetical textbook door.

Refresher / top-up training at licence renewal

SIA licence renewal requires up-to-date top-up training. We run scheduled refresher courses so working operators can renew on time without losing shifts or panicking about the deadline. Existing card-holders can book directly; employers can book cohorts of staff together to standardise across a team.

In-house delivery for employer groups

For hotel groups, venue operators and in-house security teams we can arrange in-house delivery to your team, either at our Bristol HQ or, for larger cohorts, at your site with a suitable training space. This is the most efficient way to standardise how every officer on your door thinks and speaks.

Scenario-based teaching, not just theory

The exam is the easy part. What separates a competent door supervisor from a card-holder is scenario judgement, reading a group, managing a refusal, spotting a vulnerable guest, recognising when to call police. We build scenario work into every course, with feedback from instructors who handle the same scenarios live every weekend.

Route into real work

We hire from our own training cohorts regularly, and we're comfortable signposting good graduates towards other reputable operators in the region if we don't have the shifts you need. Training with an operator that's actually deploying teams gives you a route into paid work, not just a card in a drawer.

FAQs

Answers to the questions we hear most.

Is the course SIA-recognised for a Door Supervisor licence?

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Yes. Our courses are delivered through a Highfield-approved awarding-body route recognised by the SIA for both initial licensing and top-up / renewal training.

Do I need any prior experience?

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No prior experience is required for the initial Door Supervisor course. You will need valid ID and to meet the SIA's own eligibility criteria for a licence, we can walk you through this before you book.

Where is training delivered?

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At our Bristol HQ. For employer group bookings we can also arrange in-house delivery at your site where you have a suitable training space.

How long does the course take?

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Course length varies by qualification. We publish schedule and length for each cohort at the point of booking, including any pre-course reading required.

Do you run refresher / top-up courses for existing card-holders?

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Yes. Refresher / top-up courses for licence renewal are a scheduled part of our calendar.

Can employers book a group of staff?

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Yes. Employer group bookings are welcomed and can be delivered either at our Bristol HQ or in-house at your site for larger cohorts.

Do you help with the SIA licence application itself?

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Yes. Successful learners are supported through the SIA application process after certification.

Do you hire from your own training courses?

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Yes. We regularly hire from our own cohorts and are happy to have the CV conversation with strong graduates.

Next step

Train with the operator that's actually on the door.

Send us your name, whether you need an initial or refresher course, and your rough timing. We'll come back with the next available cohort and joining instructions.

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