The detailMethods, variations and how we deploy.
A single page can't replace a walk-around and a written proposal, but this is what the work looks like in practice, so you know what you're comparing.
Highfield-approved delivery route
Our SIA-linked training is delivered through a Highfield awarding-body route, a recognised, audited framework that the SIA accepts for both initial licensing and renewal top-up. That approval matters: it protects the value of the qualification you walk away with and gives employers confidence in the standard behind it.
Initial Door Supervisor licence-linked training
For new entrants, we deliver the licence-linked training that underpins the SIA Door Supervisor application. Content covers legislation, conflict management, physical intervention, communication, ID checks, refusal, safeguarding, drugs and weapons awareness, plus first-aid content required for the award. We teach against the standards we deploy against on live doors, not against a hypothetical textbook door.
Refresher / top-up training at licence renewal
SIA licence renewal requires up-to-date top-up training. We run scheduled refresher courses so working operators can renew on time without losing shifts or panicking about the deadline. Existing card-holders can book directly; employers can book cohorts of staff together to standardise across a team.
In-house delivery for employer groups
For hotel groups, venue operators and in-house security teams we can arrange in-house delivery to your team, either at our Bristol HQ or, for larger cohorts, at your site with a suitable training space. This is the most efficient way to standardise how every officer on your door thinks and speaks.
Scenario-based teaching, not just theory
The exam is the easy part. What separates a competent door supervisor from a card-holder is scenario judgement, reading a group, managing a refusal, spotting a vulnerable guest, recognising when to call police. We build scenario work into every course, with feedback from instructors who handle the same scenarios live every weekend.
Route into real work
We hire from our own training cohorts regularly, and we're comfortable signposting good graduates towards other reputable operators in the region if we don't have the shifts you need. Training with an operator that's actually deploying teams gives you a route into paid work, not just a card in a drawer.